In modern workplaces, online communication tools are essential for connecting hybrid teams so they can tools collaborate effectively, stay productive, and fulfill their mission, even remotely. The following communication tools can be used in a workspace:
Cloud storage, file sharing and collaboration tools
With cloud communication tools, team members can share important information without meeting face-to-face. Typically, businesses need multiple communication tools to meet a variety of needs: a phone call can facilitate quick decision-making, a video conference is best when a manager wants to meet with a direct report, and email can convey messages. information to the entire company in one click.
Choosing the right communication tools for a specific purpose helps business managers communicate effectively with their staff, customers and other important stakeholders.
What are the most important communication tools?
The communication tools used in modern workplaces are not the same as they were ten years ago. Today, many modern communications tools leverage cloud- based technologies to reduce IT costs, maximize team member flexibility , and promote business continuity. Here are some examples illustrating the evolution of internal communication tools in the company:
Telephone systems
Telephony has changed a lot since the days of switchboards and rotary telephones. Today’s phone systems are cloud-based and use Voice over IP (VoIP), which allows phone calls to be made over an Internet connection, rather than through copper wires like landline phone systems. Traditional RTC.
Cloud-based VoIP phone systems do not need all the hardware and infrastructure required for a PSTN system; it is therefore a more rational, scalable and economical communication software solution.
Video conference
More and more companies are resorting to teleworking and hybrid working . With clients all over the world and offices spread across multiple locations, video conferencing software is essential for their communications. In modern offices, video conferencing brings groups of people together virtually for more personalized and effective collaboration and interaction than a phone call.
Smart conference rooms
Many businesses have conference room systems and dedicated workspaces designed to accommodate efficient and engaging virtual meetings. Unlike older conference room systems, which can require complex setups and help from IT to start a meeting, modern systems like Zoom Rooms make it easy to connect to video calls and support file sharing wireless.
With a software meeting room system such as Zoom Rooms, you can easily go from one to 1,000 rooms with hardware adapted to your needs and inexpensive. For boardrooms or training rooms, a personalized video wall is displayed and cameras with automatic tracking provide a more seamless and immersive experience.
What are the best collaboration tools?
To choose the right communication tools for your workplace, you must consider the needs of the company, the objectives and the desired level of employee involvement. Businesses looking to modernize their internal communications can ask themselves the following questions when evaluating solutions:
What communication tools will improve collaboration and teamwork for my hybrid workforce?
Is the level of technical expertise required by the communication tool adapted to the technical skills of my employees who are not IT specialists? In other words, will my employees feel comfortable using this communications software?
Which online communication tools best facilitate the flexibility and mobility of a hybrid workforce?
Do I need a unified communications platform or a cutting-edge technology environment?
When taking a cutting-edge technology approach, it’s important to choose business communications tools that integrate with other applications and solutions in your technology stack. Otherwise, juggling multiple platforms for messaging, video conferencing, email, task management and other tools can create a complex and unsettling experience for employees.